World's Largest Global Hospitality Company uses ReadyLinks to Deliver Best in World Guest Experiences

  • Unified platform
  • Actionable real time insights
  • Cloud managed networking
  • Simplify management
  • Leverage existing infrastructure
  • API for Infrastructure as Code

Summary

MGM Resorts International is a prestigious global gaming and entertainment company, listed on the S&P 500. With a vast network of national and international locations, MGM Resorts is renowned for its world-class hotels, casinos, and state-of-the-art meetings and conference spaces. Their commitment to exceptional guest experiences is evident in their dedicated workforce of over 83,000 employees who strive to create unforgettable moments of luxury and entertainment across their properties worldwide.

In the highly competitive hospitality industry, MGM Resorts International recognizes the significance of delivering exceptional guest experiences. To achieve this, they turned to ReadyLinks as their transformative IT platform. ReadyLinks seamlessly integrates with their existing infrastructure, enabling MGM Resorts International to elevate their guest rooms and establish new industry benchmarks for customer satisfaction.

As MGM Resorts International expanded their property portfolio, ReadyLinks proved its scalability and adaptability. It effortlessly accommodated their growing needs, guaranteeing a world-class experience for every guest. By leveraging the capabilities of ReadyLinks, MGM Resorts International continues to excel in providing outstanding hospitality services.

Challenge

When MGM Resorts International faced the challenge of integrating their fiber optic core network with guest room applications, they realized that their existing infrastructure fell short in delivering seamless high-speed connectivity and advanced services. To overcome this obstacle, MGM sought a scalable solution that could enhance the guest experience and provide a user-friendly platform for guest room applications.
WiFi

Poor WiFi ruins the guest experience and a proper WiFi solution relies on a robust wired backbone. MGM extends their wired network infrastructure into the guest room by using ReadyLinks to deliver an exceptional WiFi experience for their guests.

Fiber

Modern networks deliver high-speed Internet over fiber, but it is extrememly challenging to run new cable to existing hotel rooms. MGM brings fiber to the ReadyLinks distribution switches and extends the fiber over their existing cable infrastructure throughout their properties on a modern ReadyLinks Ethernet network.

IPTv

ReadyLinks enables MGM to deliver the latest technologies to their guests, including IPTv to the room. ReadyLinks advanced multicast capabilities allows IT admins to deliver the latest technologies to their guests without the headache of installing new infrastructure.

Scaling and Investing in a Modern Enterprise Platform

To tackle this challenge head-on, MGM Resorts International made a strategic decision to invest in a scalable solution that could extend their fiber optic network to guest room applications. Their goal was to find a technology partner capable of seamlessly integrating with their existing infrastructure and delivering exceptional guest experiences.
After thorough research and evaluation, MGM selected ReadyLinks as their technology partner of choice. ReadyLinks provided a superior IT platform that effectively scaled their fiber optic network and offered the necessary capabilities to enhance their enterprise IT network. With ReadyLinks, MGM optimized connectivity, streamlined operations, and provided a modern and immersive experience to their guests.
By leveraging ReadyLinks' innovative technology, MGM Resorts International successfully extended their fiber optic core network, enabling seamless high-speed connectivity, personalized services, and cutting-edge technology. This enhanced guest experience solidified MGM's position as a leader in the hospitality industry.

Results

MGM Resorts International's collaboration with ReadyLinks has been instrumental in their pursuit of providing exceptional guest experiences. With a commitment to innovation and a focus on leveraging technology, MGM Resorts International continues to redefine the standards of hospitality excellence, setting new precedents in the industry.